All topicsSTATE OF AI REPORT. 2021

AI becomes part of operational infrastructure

The 2021 report included concrete deployments alongside research advances. A transformer-based forecast supported the UK electricity grid, and language models began appearing in developer workflows. The strongest examples measured an operational improvement or identified the specific work a model performed.

Questions in this section

How did AI improve the grid forecast in 2021?How were language models reaching software users?What electricity task did the transformer system address?What error metric did the report use for the grid example?Why did the one-hour and 24-hour improvements differ?Did better demand forecasting directly measure carbon savings?Which software products illustrated GPT-3 distribution?How was AI being evaluated for monitoring eye disease?

Better forecasts support the electricity control room

Open Climate Fix and National Grid ESO deployed a Temporal Fusion Transformer forecasting system. The report recorded a 58% reduction in mean absolute error at a one-hour lead time and 14% at 24 hours compared with the prior forecast. These were forecasting improvements, not measured reductions in electricity prices or emissions.

Better forecasts support the electricity control room - 2021 report, slide 100
Better forecasts support the electricity control room. 2021 report, slide 100 (PDF page 100)

Language models enter existing software workflows

GPT-3 and Codex were integrated into products including Microsoft Power Apps and GitHub Copilot. The report described more than 300 GPT-3 applications. Integration showed a route from research to distribution, without proving that generated code was always correct.

Language models enter existing software workflows - 2021 report, slide 130
Language models enter existing software workflows. 2021 report, slide 130 (PDF page 130)

Clinical applications combined prediction with measurement

A Moorfields Eye Hospital team built a computer-vision system to detect and monitor dry age-related macular degeneration. One model predicted disease progression, while another measured features of the disease in optical coherence tomography scans. The report described development data from 200 patients and validation on 110 patients. That defined the evidence behind this particular clinical example.

Clinical applications combined prediction with measurement - 2021 report, slide 103
Clinical applications combined prediction with measurement. 2021 report, slide 103 (PDF page 103)

Evidence you can use

AI business in the 2021 report

Historical snapshot: October 2021. Dates and populations are specified per row.

AI business in the 2021 report
MeasureReported valueDefinition and source
One-hour forecast error reduction58%Reduction in mean absolute error against the previous ESO forecast.2021 report, slide 100 (PDF page 100)
24-hour forecast error reduction14%Same error metric at a different lead time.2021 report, slide 100 (PDF page 100)
GPT-3 applicationsMore than 300Application count reported in the integrations discussion.2021 report, slide 130 (PDF page 130)

Forecast error is not an emissions or cost-saving metric. Application counts are not paying-customer counts, and code-generation tools still require evaluation of their outputs.

Frequently asked questions

Sources and dates

Historical snapshot published October 12, 2021. This web edition was prepared on 2026-10-11 from the online deck and original launch posts. Findings and forecasts retain their original time frame.

  1. 2021 report, slide 100 (PDF page 100)Original 2021 report. Printed slide numbers match PDF pages.
  2. 2021 report, slide 103 (PDF page 103)Original 2021 report. Printed slide numbers match PDF pages.
  3. 2021 report, slide 130 (PDF page 130)Original 2021 report. Printed slide numbers match PDF pages.
  4. State of AI Report 2021: online slides
  5. Air Street Press launch essayOctober 12, 2021.
  6. Welcome to State of AI Report 2021Original website launch post, October 12, 2021.

Cite this page

Benaich, Nathan, and Ian Hogarth. “AI becomes part of operational infrastructure.” State of AI Report 2021. Historical report snapshot; web edition prepared 2026-10-11.